How Does Rent Work?
Randolph Pointe residents enjoy the convenience of rent payment by automatic allotment. As an added convenience, Randolph Pointe residents choosing to pay by allotment are not required to pay security deposits. Those who chose not to set up an automatic allotment will be required to pay a security deposit equal to one months rent.
Depending upon move-in date, however, pro-rated rent payment for the first month may be necessary. (This payment is not necessary for those who move in on the first day of a given month).
After the allotment starts, rent will be automatically collected and managed by the Military Assistance Company (MAC), an allotment management contractor who works for the Army, or by a discretionary allotment.
MAC has been processing military allotments since 1985 and serves military housing offices in all branches of service. The MAC payment system is fully automated and is interfaced with the Defense Finance and Accounting Service (DFAS). This system facilitates starting, managing, tracking, updating and stopping BAH allotments.
Rent is paid to Randolph Pointe on the first of the following month, which means the allotment for April will be paid May 1. That is when the service member will see the first transaction appear on their LES.
Stopping a rent allotment upon move out is as easy as starting it. Once Picerne Military Housing has officially cleared the resident and any charges for damages beyond normal wear and tear have been paid, the allotment will be stopped. After move-out, any refund due will be made within 10 business days after Picerne Military Housing receives the allotment for the last month’s rent.
The rent payment process is designed to be smooth and seamless. If BAH does not appear on the LES or if the allotment is not collected, the service member should contact the Randolph Pointe Office immediately. If the rent money is not taken out by allotment, the service member will be responsible for paying rent in cash until the problem is corrected.